Shipping and Returns

Please allow between 15-30 days for your order to arrive. Sometimes we work with overseas suppliers and it may take 30 to 40 days for your product to be shipped. If more than 45 days have passed please email us at kent@kentrossinc.com to review the status of your order. Refunds will be handled through email if necessary

We want you to be completely satisfied, 100%. That's why, if you're in any way unhappy with your order, we'll happily accept it back for a full refund (minus shipping charges for delivery return) provided the following applies to your order:

  1. You contact us within 7 days of receiving the item.
  2. We receive returned item back within 10 days.